ZScaler SME Network Engineer

Agile Defense - Ashburn, VA

Hiring: ZScaler SME Network Engineer Company: Agile Defense Location: Ashburn, VA Job Posted Time: 2026-09-16 14:31:45 Employment Type: Hybrid Target Skills & Keywords : AWS, Agile, Android, Azure, Azure AD, GCP, IAM, Okta, Root Cause Analysis, SAML, SIEM, SSL, ServiceNow, Splunk, TLS, User Experience, VPN, Visio, Zero Trust, iOS, macOS About the job Required Skills: •Architecture & Engineering: Design, implement, and maintain enterprise Zscaler deployments (ZIA, ZPA, ZDX, and Zscaler Client Connector) across multi-cloud and hybrid corporate environments •Policy & Governance: Create, audit, and tune security policies, including URL filtering, Cloud Application Control, SSL/TLS deep packet inspection, Data Loss Prevention (DLP), and sandbox policies •Zero Trust Deployment: Formulate and execute access policies within ZPA to enable least-privilege direct access to internal applications in private clouds (AWS, Azure, GCP) and on-premises data centers without traditional VPN overhead •Operational Troubleshooting: Serve as Tier-3/Tier-4 escalation support for complex proxy routing, PAC (Proxy Auto-Configuration) file debugging, identity integration, authentication drops, and application latency issues •Agent Lifecycle Management: Manage enterprise distribution, health checks, profile tuning, and version upgrades of Zscaler Client Connector (ZCC) across macOS, Windows, iOS, and Android platforms •Observability & Analytics: Leverage ZDX and cloud analytics to isolate user experience degradation across endpoint, network ISP, and application levels; configure automated alerting and SIEM log integration (Splunk, Cribl) •Cross-Functional Integration: Partner with Identity and Access Management (IAM) teams to configure SAML/SCIM attributes with IdPs such as Okta, Microsoft Entra ID (Azure AD), or Ping Identity •Troubleshooting & Incident Management: Provide Tier 2/Tier 3 escalation support for network outages, circuit degradations, and performance issues; conduct root cause analyses (RCA) and coordinate vendor support Compensation: •$170,000 - $185,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!