Workplace Technology and Systems Manager

NBCUniversal - Universal City, CA

Hiring: Workplace Technology and Systems Manager Company: NBCUniversal Location: Universal City, CA Job Posted Time: 2026-09-17 10:11:34 Employment Type: Full-time / On-site Target Skills & Keywords : Epic Systems, Microsoft Excel, Quality Assurance, User Experience About the job Experience: •3+ years of demonstrated experience managing complex technology platforms •5+ years of demonstrated experience managing complex technology platforms Required Skills: •Serve as the primary administrator for the Archibus Integrated Workplace Management System (IWMS), overseeing system configuration, functionality, security, user permissions, and access levels domestically and internationally. •Configure, program, test, validate, and deploy system enhancements while ensuring reliable performance across domestic and international locations. •Design, map, and maintain system fields, workflows, integrations, and business rules that support Facilities operations and enterprise business processes. •Ensure data integrity, system stability, and optimal platform performance through ongoing administration and continuous improvement. •Partner with the hosted solution provider to define business requirements, prioritize enhancements, coordinate system upgrades, manage customizations, and resolve application issues. •Lead user acceptance testing (UAT), quality assurance activities, and production deployments for system releases. •Evaluate new technologies and functionality that improve Facilities operations and user experience. •Develop and deliver user training, documentation, and ongoing support to maximize adoption and effective utilization of the IWMS. Qualifications: •You create tools and processes quickly and accurately to provide job estimates for clients leveraging deep industry experience, historical trends, team expertise, and vendor relationships •You handle stressful situations with ease and professionalism while juggling multiple stakeholders and competing priorities •You seems to always find a way to solve things no matter how perplexing they may first appear •You bring customer requests to life by organizing the team’s daily work plans and scheduling commitments. The studio operations team will excel with your keen attention to work due dates and schedule commitments •Demonstrated ability to map system fields for interface management •Proven analysis skills using Smart Client, excel, and other IT tools to manage the information system user environment. •A passion for outstanding data quality and system efficiency •Demonstrated capacity to navigate through complex process requirements to produce efficient system configurations for operations Compensation: •$90,000 - $125,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!