Hiring: Workplace Services Engineer Company: Optomi Location: Fort Lauderdale, FL Job Posted Time: 2026-09-12 12:27:17 Employment Type: Hybrid Target Skills & Keywords : Change Management, PowerShell, VPN About the job Experience: •5+ years of experience in End User Computing, Workplace Technology, Desktop Engineering, or a related infrastructure role. Required Skills: •Provide hands-on engineering and advanced technical support across Windows and Mac/Apple endpoint environments, resolving hardware, operating system, application, Wi-Fi, and connectivity issues. •Manage and support enterprise endpoint environments using SCCM, Intune, and Jamf, including software deployment, device configuration, patching, policy management, and endpoint lifecycle activities. •Support equipment refreshes, device migrations, operating system upgrades, reboots, and other endpoint modernization initiatives across a geographically distributed user base. •Identify, prioritize, and remediate endpoint and infrastructure vulnerabilities, coordinating patching and remediation activities with internal teams and vendors. •Troubleshoot networking, Wi-Fi, VPN, authentication, and connectivity issues across hybrid workplace environments. •Support Active Directory and Microsoft 365 environments, including user access, device connectivity, endpoint configuration, and common workplace technology issues. •Develop and maintain scripts, packages, and automated processes to improve endpoint deployment, configuration, maintenance, and operational efficiency. •Interface directly with Windows and Apple devices in a predominantly Windows-based enterprise, ensuring Mac systems are properly integrated with corporate infrastructure, security standards, and management platforms. Qualifications: •Strong hands-on experience supporting Windows and Mac/Apple environments. •Solid functional working knowledge of Active Directory and Microsoft 365. •Strong troubleshooting skills across endpoints, applications, networking, Wi-Fi, and connectivity. •Demonstrated capacity to troubleshoot complex issues independently and serve as an escalation point for offshore or local support teams. •Strong communication and interpersonal skills with the ability to work effectively with technical teams, vendors, and senior business stakeholders. •Scripting or automation experience using PowerShell or similar tools. •Strong documentation, organization, and project coordination skills. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!