Hiring: Workplace Resources Associate Company: Markel Location: New York, NY Job Posted Time: 2026-09-10 11:27:01 Employment Type: Full-time Target Skills & Keywords : ServiceNow About the job Experience: •2 years of customer service experience Required Skills: •In this position, you will manage front-facing communications by answering and directing incoming calls, greeting associates, clients, and visitors, and ensuring a professional and positive experience for all interactions. Qualifications: •High school diploma or equivalent required; some college preferred •Minimum of 2 years of customer service experience •Proven record of reliability, including strong attendance and job stability •Proficiency in computer applications, with strong written communication and multitasking skills •Demonstrated capacity to thrive in a high-volume, fast-paced environment •Self-motivated with the ability to work independently with minimal supervision •Positive, professional demeanor with a strong commitment to delivering excellent customer service •US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. •Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. •We’re all about people | We win together | We strive for better Compensation: •Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!