Workplace Operations & Facilities Lead

Compass - Miami Beach, FL

Hiring: Workplace Operations & Facilities Lead Company: Compass Location: Miami Beach, FL Job Posted Time: 2026-09-15 19:59:36 Employment Type: Full-time, 100% Onsite Target Skills & Keywords: Workplace Operations, Facilities Management, Vendor Management, Property Management, Budget Management, Logistics, Security Support, Access Control Systems, Invoice Compliance, Purchase Orders, Credit Card Reconciliation, Vendor Contracts, Cross-functional Collaboration, SOPs, Zendesk, Salesforce, Confluence, Hospitality Operations Experience: - Proven experience in workplace operations, facilities management, or a high-level hospitality/operations role. - Experience working with enterprise technology and systems (such as Zendesk, Salesforce, or Confluence) is a plus. - Must be willing to travel 25%-30% of the time. - Ability to work in the office during standard operating hours and lift up to 25 lbs as needed for facilities tasks. Required Skills: - Resolve vendor repair and maintenance facilities issues. - Communicate directly with Property Managers and Landlords to facilitate landlord-responsibility property repairs. - Manage various utility accounts and conduct quarterly reporting. - Lead Keycard Inventory Management and provide comprehensive security support, including camera data and access control systems management. - Oversee copier/postage fleet lease services, including invoicing, end of lease obligations, expense reporting, and resolving high-level escalations. - Provide invoice compliance through supporting purchase order creation and credit card reconciliation. - Support maintenance of vendor data including fixed expenses and vendor contracts. - Approve punchout orders exceeding company approval threshold. - Collaborate with cross-functional and regional partners through onboarding new office leaders, conducting meet-and-greets, establishing partnership workflows with National Workplace Operations, and training regional leaders on workplace processes and resources. - Facilitate vendor onboarding process in partnership with Accounts Payable and provide support with billing vendor disputes. - Support vendor sourcing to ensure high-quality service and cost-effective office operations. - Manage and maintain up-to-date essential Workplace Operations resources. - Maintain oversight and organization of documentation regarding regional nuances (including ordering, approvals & tracking) and team coverage docs. - Maintain internal team resources such as meeting notes, macros, training materials, and team SOPs. Qualifications: - Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly for facilities issues. - Meticulous attention to detail and highly organized, especially regarding data and vendor management. - Exceptional verbal and written communication skills for partnering with regional leaders and external property managers. - A passion for creating community and a world-class experience for our internal customers. - This role is 100% based out of Miami (Southern FL). Compensation: - Participation in incentive programs (which may include eligible cash, equity, or commissions). - Paid vacation and holidays. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!