Hiring: Workplace Manager (DC) Company: Netflix Location: Washington, DC Job Posted Time: 2026-09-16 18:21:11 Employment Type: Full-time Target Skills & Keywords : Slack, Zendesk About the job Experience: •5-7 years of workplace experience, with an emphasis on corporate hospitality, hotel management, and event execution. •7 years of workplace experience, with an emphasis on corporate hospitality, hotel management, and event execution. Required Skills: •This role exists to replace traditional hands-on building oversight with an elevated business leader who integrates the full operational ecosystem. This role ensures local workspace environments dynamically adapt to evolving business strategies, protect financial run-rates, and keep employee sentiment consistently high. •Strategic Site Ownership: Own the site's operational budget and long-term roadmap. You make the high-level trade-offs between "Foundations of Excellence" (basics) and "Differentiators" (culture-enhancing activations). •Vendor Governance: Instead of managing tasks, you govern outcomes. You hold our strategic vendor partners accountable to ambitious SLAs, ensuring they operate with proactivity and Netflix-quality standards. •Budget Ownership: You own your site budget, meticulously managing associated prioritization and trade-offs. •Measurable Performance & Metrics: Track and drive key performance metrics, including employee sentiment scores, vendor SLA compliance benchmarks, and operational efficiency targets. •Office Expansion & Move: within the first 6 months: Step into an existing office build project, and subsequent move in partnership with Program Delivery and other cross functional teams. •Event Execution: Partner with local business leadership to curate and support business driven events, for both internal and external guests •Workplace Excellence: Your commitment to excellence begins with a focus on consistently delivering the fundamentals at the highest standard. Qualifications: •Strong focus on senior stakeholder engagement and ability to build relationships at all levels. •Comfortable collaborating with diverse team members, including architects, building engineers, property management, project managers, and senior leadership. •High tolerance for change, and the capacity to problem-solve and manage multiple priorities in a fast-paced environment. •Demonstrated experience in crisis management, emergency preparedness, and 24/7 workplace incident response. •Passionate about creating a great place for employees & visitors. •Excellent communication and organizational leadership skills. •Positive team-oriented, hands-on, adaptive, and client-focused attitude. •Proficiency in GSuite (Docs, Sheets, Calendar, Slides), Slack, Zendesk (or other ticketing system), visitor management systems, space utilization tools, and security/badge access platforms. •Respect, understanding, and enthusiasm for the Netflix Culture. •Netflix is a unique culture and environment. Learn more here. Compensation: •$160,000 - $250,000 / year •Competitive benefits and rewards package •Generally, our compensation structure consists solely of an annual salary; we do not have bonuses Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!