Hiring: Workplace Education Manager Company: Fidelity Investments Location: Covington, KY Job Posted Time: 2026-09-11 11:49:58 Employment Type: Full-time / Remote Target Skills & Keywords : Project Management About the job Experience: •3-5 years financial services •5 years financial services Required Skills: •Note: Fidelity will not provide immigration sponsorship for this position •Coordinate client requests for education workshops and provide additional consultation on client needs. •Serve as subject matter expert on educational offerings and delivery strategies. •Foster client satisfaction through effective execution of client educational requests, responsible for all supporting logistics, while uncovering additional value-added services •Manage promotional aspects and supporting presentation materials across all events to drive participant engagement goals while managing budgetary considerations. •Identifies process improvement opportunities within the operational execution of workplace education strategy and works with appropriate business partners to implement changes. •Participates in additional team and business unit initiatives. Qualifications: •You would possess strong customer service and communication skills supported by specific working experience, which is critical given the relationships we have with our clients and internal partners. •You would have sound project management and problem resolution skills, with ability to execute and implement projects to completion. •A strong sense of personal responsibility for the quality of work, including accuracy, reliability, and completeness, along with consistent responsiveness is a foundational requirement as it supports the brand of the team. •Your ability to ability to work effectively in a fast-paced, deadline-driven, dynamic environment with ability to make decisions independently is a key contributing factor to your success. •Ultimately you must be a contributing team player who thrives in a team-based environment. •Your support with the delivery of our workplace education offering is directly tied to our Workplace participant’s retirement readiness, as they become more engaged with Fidelity. •Every interaction you have can deepen our existing client relationships, driving further client satisfaction. •The effectiveness of your interactions, consultation, and management of event logistics is directly tied to the ability of our workplace presenters to deliver engaging presentations to produce positive outcomes. •Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!