Hiring: Workplace and Facilities Manager, North America Company: ZoomInfo Location: Waltham, MA Job Posted Time: 2026-09-16 16:05:39 Employment Type: On-site Target Skills & Keywords : Change Management, Stakeholder Management, Vendor Management About the job Experience: •5-7 years of experience scaling workplace and facilities programs in a complex, multi-site environment. •7 years of experience scaling workplace and facilities programs in a complex, multi-site environment. Required Skills: •Build upon established facilities management programs, ensuring operational excellence at every site. •Own preventative maintenance, vendor management, and moves/adds/changes (MACs) at hub sites, ensuring accuracy of space management software and seating assignments. •Manage internal ticketing system, ensuring team response time meets SLAs. •Manage a seven figure OpEx budget, including forecasting, quarterly reconciliations, and cost optimization. •Support quarterly ESG data collection and sustainability initiatives across sites. •Refine existing physical security program, including ownership of visitor management software and coordinating with building security. •Manage access control and badging systems, including key card provisioning, deactivation, and audits. •Maintain emergency response plans, run fire life safety drills, and develop onsite safety/emergency response teams (ERTs) in each location. Qualifications: •Knowledge, Skills, and Abilities Required •A systems-first thinker who is also a genuine “people person”. You are able to balance scalable process with a personalized, high-touch employee experience. •Demonstrated experience managing seven-figure operations budgets. •Operational familiarity with access control fundamentals, including key card/badging systems. •Proven people leadership experience with the ability to manage and develop a geographically distributed team. •Strong stakeholder management and communications skills; able to influence outcomes and align cross-functional partners. •Proactive and solutions-oriented, with the curiosity and enthusiasm to take on new and unfamiliar challenges. •Strong time management skills: able to prioritize and multitask in a fast-paced environment. •FMP, CFM or MCR preferred, but not required. CPR/First Aid certification a plus. Compensation: •$94,500 - $148,500 / year •Competitive benefits and rewards package •Additional compensation such as Bonus, Commission, Equity and other benefits may also apply Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!