Hiring: Workforce Absence Operations Manager Company: Sedgwick Location: Chicago, IL Job Posted Time: 2026-09-15 10:17:07 Employment Type: Hybrid About the job Experience: •Eight (8) years claims management experience or equivalent combination of education and experience required to include two (2) years supervisory experience. •Excellent oral and written communication, including presentation skills •PC literate, including Microsoft Office products Required Skills: •Oversees internal quality review process and reports monthly. •Assures compliance with client internal controls, audit requirements and service agreement requirements. •Establishes business plan with goals and objectives for assigned clients. •Ensures claims management policies and procedures are followed to assure meeting service standards, state statutes/regulations, disability plan document, industry best practices and client service requirements. •Establishes and maintains client contacts. •Performs other duties as assigned. •Supports the organization's quality program(s). •Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Qualifications: •Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications appropriate to line of business preferred. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!