Hiring: WMS Analyst Company: Synstack Technologies Location: Mississippi, United States Job Posted Time: 2026-09-10 10:18:53 Employment Type: On-site Target Skills & Keywords : Event-Driven, SQL About the job Experience: •7+ years of experience supporting a Warehouse Management System (WMS) in a live warehouse/distribution center environment (e.g., Manhattan, Blue Yonder/JDA, FDM4 or similar). Required Skills: •Serve as the on-floor point of contact for WMS-related issues raised by warehouse associates, supervisors, and shift leads. •Analyse WMS-to-OMS/ERP/TMS interface issues (e.g., inventory sync failures, order status mismatches) and coordinate resolution with technical teams. •Act as the liaison between warehouse operations leadership and the IT/applications team — translating operational pain points into prioritized system requests and translating technical constraints back into plain language for operations. •Track issue trends and proactively flag recurring problems that indicate a deeper system or process gap. •Identify opportunities to reduce manual workarounds through system configuration or process changes. •Support peak season readiness planning (volume stress-testing, configuration reviews, contingency planning). •Contribute to post-incident reviews and help implement preventive measures. Qualifications: •Solid understanding of core warehouse operations and order journey: receiving, put-away, replenishment, wave planning, picking, packing, shipping, and cycle counting. •Applied hands-on capability in RF/handheld scanning devices and troubleshooting device-level issues. •Solid functional working knowledge of SQL for data investigation and reporting (able to write and modify queries independently). •Demonstrated ability to work directly with warehouse floor staff and translate operational issues into clear, actionable system requirements. •Comfortable working on-site in a warehouse environment, including time on the floor (not a desk-only role). •Strong communication skills — able to explain technical issues to non-technical operations staff and operational context to technical teams. •Excellent interpersonal skills with a proven ability to build trust and strong working relationships across warehouse floor staff, supervisors, and technical teams — someone people want to come to with a problem. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!