Wireless Call Center Representative (Bilingual) - Paid Training

Boost Mobile - El Paso, TX

Hiring: Wireless Call Center Representative (Bilingual) - Paid Training Company: Boost Mobile Location: El Paso, TX Job Posted Time: 2026-09-12 11:21:33 Employment Type: Full-time / On-site Target Skills & Keywords : Accessibility About the job Required Skills: •+ $0.50 language differential with the opportunity to increase pay to $18.15/hr within 60 days. No experience required. We provide full-time paid training! Role starts full-time on-site. •Serve as the voice of Boost Mobile, helping customers by resolving issues and promoting our services •Maintain strong knowledge of our wireless products, accessories and pricing plans •Respond to customer inquiries regarding billing, devices, product features, troubleshooting, and hardware operation, with a focus on one-call resolution •Identify opportunities for improving customer service and efficiency by analyzing call trends and providing feedback •Become an advocate for customer needs, providing solutions for technical issues and offering support to a diverse consumer base Qualifications: •High school diploma or GED required •Demonstrated capacity to work full-time on-site •Flexible to work shifts which can include evenings, weekends, or holidays •Smartphone or device with active network connection •Key skills: Customer Service, Dependability, Resilience, Problem Solving, Continuous Development, Multitasking, Integrity •We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. •The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. •Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!