Hiring: Wine Cellar Sales Specialist Company: Wine Enthusiast Location: Valhalla, NY Job Posted Time: 2026-09-10 11:33:24 Employment Type: Hybrid Target Skills & Keywords : AutoCAD, CAD, Microsoft Office About the job Experience: •2 years of sales experience in a professional selling environment with a strong preference for inside sales experience within a fast-paced ecommerce or digital retail ecosystem. Required Skills: •Become an expert on all Wine Enthusiast products, including wine from our Wine Express division, and use that expertise to close sales. •Provide customers with an excellent overall sales experience while providing the correct information and specifications for the proper wine product solution. •Manage multiple sales consultations simultaneously in a high-volume ecommerce sales center, seamlessly transitioning between inbound calls, live online chat, and email communications. •Act as a guide for online shoppers, confidently troubleshooting front-end website glitches, cart abandonment issues, or online ordering friction over the phone to save and close the sale. •Capitalize on routine customer inquiries (stock checks, shipping updates, product questions) as organic opportunities to upsell and cross-sell premium products and accessories. •Demonstrated capacity to manage multiple sales consultations at once utilizing tele-sales as well as online chat and email communication with potential customers. •Demonstrated capacity to handle multiple customers and projects in a high paced sales center environment. •Potential to represent the organization at trade exhibitions, events and demonstrations. Qualifications: •The Perfect Blend (What You Bring to the Table) •Bachelor's degree and a minimum of 2 years of sales experience in a professional selling environment with a strong preference for inside sales experience within a fast-paced ecommerce or digital retail ecosystem. •Demonstrated success in hitting upselling and average-order-value (AOV) targets by identifying customer needs during inbound consultative calls. •Comfortable navigating the technical side of online retail, with the ability to patiently guide customers through digital checkout issues, website glitches, and online portal navigation. •Demonstrated capacity to sell using exceptional verbal and written communication skills across all channels. •An interest and education in wine. •Demonstrated capacity to sell premium, luxury products, as well as be able to manage home and commercial project build outs. •This position offers a flexible hybrid schedule, requiring employees to be onsite at our Valhalla, NY headquarters twice per week •, with Tuesday designated as a required in-office day. •This role offers a competitive base salary of $40,000 – $45,000 Compensation: •$40,000 - $45,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!