Hiring: Windows Customer Service Professional Company: PiTech Solutions Inc Location: Morrisville, NC Job Posted Time: 2026-09-15 12:19:30 Employment Type: On-site Target Skills & Keywords : Security Clearance, ServiceNow, macOS About the job Experience: •3+years of experience in IT support, help desk, or customer service Required Skills: •The position focuses on incident intake, initial troubleshooting, and service request fulfillment, escalating more complex issues to higher-tier support as needed. •Technical Support & Troubleshooting •Provide system support for Windows desktops, laptops, and peripherals. •Troubleshoot basic hardware, software, and operating system issues. •Assist users with common issues related to email, applications, and system access. •Perform basic system setup, configuration, and software installations. •Assist with setup and deployment of Windows-based systems. •Support basic hardware troubleshooting and peripheral setup (e.g., printers, monitors). Qualifications: •May require physical handling of IT equipment and on-site support •Associate degree in Information Technology, Computer Science, or related field •Certifications such as CompTIA A+ or equivalent •Applicants must be able to obtain a Public Trust clearance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!