Hiring: Warranty Technical Analyst Company: Ohio Cat Location: Broadview Heights, OH Job Posted Time: 2026-09-12 15:02:35 Employment Type: On-site About the job Required Skills: •Lead and oversee maintaining all warranty accounts and ensuring compliance with OEM and company standards. •Duties include processing and maintaining warranty claims for multiple OEMs, including but not limited to Caterpillar, Peterbilt, PACCAR, and Cummins. •This position will lead comprehensive training programs for both Warranty and Service department personnel, including on-site visits and travel to various locations to deliver hands-on instruction. Qualifications: •Customer service experience, and prior parts / service experience a plus Outstanding planning, tracking, and follow-up skills necessary. •Effective communication skills, both written and verbal. •Strong diligence and ability to follow through on multiple projects and tasks at one time. •High school diploma or equivalent required. •Previous customer service experience; prior experience in parts or service is highly desirable. •Exceptional organizational skills with the ability to plan, track, and follow up effectively. •Strong written and verbal communication skills. •Proven ability to manage multiple projects and tasks simultaneously with attention to detail and follow-through. •401(k) Match and Employer Discretionary Contribution. •Two different Health Insurance options including an HSA health insurance option with a Dollar for Dollar match up to $1,200.00 per year. Compensation: •401(k) Match and Employer Discretionary Contribution Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!