Hiring: Warranty Specialist Company: Ubiquiti Inc. Location: Draper, UT Job Posted Time: 2026-09-14 12:42:22 Target Skills & Keywords : NetSuite, Zendesk About the job Required Skills: •A Warranty Specialist will manage and facilitate the entire warranty claims procedure. They will need to answer customer questions in a professional and efficient manner. The warranty specialist will process and submit claims through NetSuite and Zendesk. •Manage and process warranty claims and inquiries through the collection of data, research of claims, and investigation. •Respond to customer inquiries or questions professionally and effectively. •Determine the best method to resolve problems to ensure customer satisfaction and company adherence to policies. Provide effective and timely communication to all internal and external contacts. •Possess knowledge of the product lines to be able to demonstrate and discuss with customers. •Answering emails from customers, gathering needed data to process warranty claims, providing instructions on submitting warranty claims. •Perform additional duties to support ongoing business needs. •Fluent in speaking and writing of the English language. Compensation: •Medical, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!