Hiring: VTC Administrator Company: Connected Logistics Location: Fort Belvoir, VA Job Posted Time: 2026-09-10 14:26:46 Employment Type: Contract Target Skills & Keywords : Change Management About the job Required Skills: •Works under general supervision to provide 24/7 monitoring and administrative support for AV/VTC systems and collaboration edge infrastructure. •Serves as the first point of contact for SBC/CUBE and SIP-related incidents, performing Tier 1 triage by gathering logs, verifying symptoms, documenting issues, and escalating appropriately to Tier 2/3 engineering without performing configuration changes. •Monitors VTC sessions for senior leaders and supports DLA Information Operations through active and passive call monitoring using TMS, CMS, and CMM. •Observes and documents engineering-led maintenance, testing, and development activities, ensuring accurate reporting while performing no technical modifications. •Monitors SBC/CUBE dashboards, SIP trunk status, call routing indicators, and system health metrics, reporting anomalies and maintaining situational awareness across collaboration services. •Supports audit sustainment by collecting required data, assists with E911 provisioning and validation through predefined verification steps under engineering direction, and executes checklist-based tasks during failover and continuity testing. •Maintains documentation, quick-start guides, and weekly status inputs; coordinates with carriers and partner agencies to relay information; and supports vulnerability remediation and change management efforts by performing only authorized administrative tasks such as post-update validation and scheduling/documenting engineering-approved changes. •May be required to work overtime to support security remediations, unexpected issues, or overseas mission requirements, while ensuring no unauthorized configuration or engineering actions are performed. Qualifications: •Must possess both an Information Assurance (IA) baseline certification and a Computing Environment (CE) certification in accordance with DoD 8570/8140 requirements. Acceptable combinations include: IA: CompTIA Security+ AND CE: Cisco CCST Networking. •Must possess an IT-I Critical Sensitive clearance or Tier 5 (T5) at the time of proposal submission •We believe in fairness and clarity throughout our hiring process. The anticipated salary range for this position is •. This is a good-faith range based on factors such as your experience, geographic location, and any applicable contractual requirements, and may vary slightly. •Beyond salary, we provide a robust benefits package and encourage ongoing professional development, because your growth and well-being matter to us. We’re excited to support you in building a rewarding career with us! •Respects the need for confidentiality for all applicants. •Offers an excellent benefits package that includes health, dental, vision, life, and disability insurance, a great 401(k) package, and generous Paid Time Off. Compensation: •$85,000 - $92,000 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!