Hiring: VP, PBM Client Implementation & Delivery Quality Company: Navitus Health Solutions Location: United States Job Posted Time: 2026-09-12 14:51:12 Employment Type: Remote Target Skills & Keywords : Embedded Systems, Product Strategy, Quality Assurance, Root Cause Analysis About the job Experience: •10+ years of experience driving strategic initiatives required. •10+ years’ experience leading and developing multi-disciplinary teams required. •Knowledge and deep understanding of financial models for pharmacy benefits and the value of a transparent and full-pass administrative services model required. •Demonstrated experience in building strong business relationships required. •Demonstrated ability to develop and implement strategic plans in a complex business environment required. Required Skills: •Supports the SVP, Chief Growth Officer in executing growth strategies with a primary focus on client implementation quality, delivery performance, and execution integrity. •Oversees and is accountable for quality assurance across client implementations, including adherence to documented requirements, contractual obligations, and internal delivery standards. •Drives accountability for implementation accuracy, completeness, and timeliness, including oversight of post ‑ implementation reviews and corrective action plans. •Leads continuous improvement efforts to strengthen delivery quality, operational controls, and client experience, informed by implementation outcomes and client feedback. •Provides executive oversight of the Implementation, Technical Oversight, and Business Development Systems teams to ensure quality controls are embedded throughout the implementation lifecycle. •Establishes and monitors quality metrics, service standards, and performance indicators and guarantees related to client onboarding, product activation, and ongoing delivery. •Identifies, escalates, and mitigates delivery risks, including implementation defects, documentation gaps, or breakdowns in cross ‑ functional handoffs •Provide operational and quality oversight for assigned functional areas, ensuring processes, controls, and outputs meet defined standards, regulatory requirements, and internal policies. Compensation: •Flexible work environment (work from home / hybrid options) •STAR Bonus % (At Risk Maximum) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!