VP, Operations & Lender Support

CU Direct - Greenwood Village, CO

Hiring: VP, Operations & Lender Support Company: CU Direct Location: Greenwood Village, CO Job Posted Time: 2026-09-16 14:19:11 Employment Type: Full-time / Remote Target Skills & Keywords : Change Management, Microsoft Excel, Microsoft PowerPoint, Quality Assurance, SaaS, Visio About the job Experience: •5+ years in a senior leadership position for consumer lending at a credit union, bank, or consumer finance company. •10+ years of consumer loan origination experience (underwriting and processing) with a financial institution or relevant provider. •Success in building sound and scalable operational programs (teams, practices, policies and procedures) in a growth-oriented business with the challenge of conflicting priorities and resource constraints. •Indirect auto lending and management of multiple product lines (e.g. card, consumer, mortgage, etc.) required. •Contact center and remote delivery experience is highly preferred. Required Skills: •Demonstrated capacity to lead large multi-functional teams with little direction or oversight •Comfortable working with aggressive goals and balancing conflicting priorities in a fluid environment •Strong empathy for customers and a passion for client retention, revenue and growth •Demonstrated capacity to manage influence through collaboration, persuasion, negotiation, and consensus building •Excellent collaboration and communications skills including C-Level presentation skills •Up to date with modern technologies & tools for managing lending operations •Enthusiastic and creative leader with the ability to inspire others •Strong organization and planning skills Qualifications: •Bachelor’s Degree in Business, or combination of related certifications and experience. Compensation: •$161600 - $202000 per year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!