Hiring: VP of Strategic Accounts, Beauty & Wellness Company: Playlist Location: New York, NY Job Posted Time: 2026-09-03 10:37:56 Employment Type: Contract Target Skills & Keywords : SaaS, Segment About the job Experience: •12+ years of relevant experience across sales, account management, customer success, and/or business management Required Skills: •Own Strategic Accounts (i.e., Enterprise) book of business segment of the Beauty & Wellness division, representing tens of millions in ARR, with accountability for achievement of revenue targets across both new and existing logos •Develop and maintain industry expertise across Beauty & Wellness and multi-location operators; build strategies informed by deep and nuanced understanding of competitive landscape and category trends •Own the full brand lifecycle: acquire new logos, negotiate and execute contract renewals, drive expansion and cross-sell across Playlist’s product portfolio, and lead retention efforts •Own deal governance and commercial discipline; construct commercially sound deals through thoughtful and rigorous evaluation of available contract levers •Build and lead the division’s strategic account organization, spanning quota-carrying account management as well as other post-sale support and technical account management functions; determine how to improve organizational structure and resourcing model to best serve the business and our customers •Apply AI across the account organization to grow revenue, deepen customer relationships, and improve operational efficiency; drive thinking on how AI-native capabilities are brought to multi-location brands •Serve as senior executive relationship owner for the division’s most significant brands; develop and nurture deep relationships with key customer stakeholders as well as other important industry participants •Own the business management cadence for the Strategic Accounts business, including pipeline management, forecasting, renewal risk assessment, and ongoing performance reporting Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!