VP of Service

Lumicity - Riverside County, CA

Hiring: VP of Service Company: Lumicity Location: Riverside County, CA Job Posted Time: 2026-09-12 14:29:50 Employment Type: Remote About the job Qualifications: •Bachelor’s degree in Engineering, Business, Operations, or a related field; advanced degree preferred. Extensive leadership experience in service, aftersales, technical operations, automotive, commercial vehicles, transit, transportation equipment, or EVs. •Proven experience building and scaling service organizations, service networks, warranty programs, technical support operations, and third-party service partnerships. Strong understanding of electric and hybrid vehicle systems, high-voltage safety, battery technology, EV charging, telematics, and remote diagnostics. •Demonstrated ability to develop warranty strategies, manage service and warranty costs, establish performance standards, and partner cross-functionally with Engineering, Quality, Supply Chain, Sales, and Finance to improve field reliability and customer experience. •Proven ability to build teams, processes, and infrastructure in a startup, high-growth, or evolving environment. Excellent communication, leadership, and relationship-building skills, with a customer-first mindset and a strong focus on uptime, reliability, safety, and responsiveness. Willingness and ability to travel extensively. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!