Hiring: VP of Commercial Strategy and Operations Company: SimplePractice Location: United States Job Posted Time: 2026-09-03 10:37:55 Target Skills & Keywords : SaaS About the job Experience: •Minimum 10 years in strategy, revenue operations, or commercial operations, with direct experience owning functional execution such as Sales Operations or Revenue Operations. •Strong strategy background paired with a real track record of running revenue operations end-to-end, not just advising on it. •Demonstrated ability to execute strategy within and across teams and see it through to results. •Direct, firsthand experience building and running operational processes inside customer facing functions such as Sales, Support, Onboarding, or Account Management. •Direct, firsthand experience building or rolling out AI powered processes or tools inside a business function, with real adoption results. Required Skills: •Partner with the CCO to set commercial and revenue strategy, and translate it into annual and quarterly plans across Sales, Onboarding, Account Management, and Support. •Directly own the systems, tooling, processes, and reporting infrastructure that run Sales, Onboarding, Account Management, and Support, including pipeline management, forecasting, and handoffs between functions. •Assess what's driving current performance in a given function, for example what's behind today's Support satisfaction and churn dynamics, then design and lead execution of the operating model the function needs going forward. •Develop a holistic view of onboarding and product adoption across the customer lifecycle, and partner with Product and Marketing to design and execute a lifecycle expansion plan. •Own business reviews, KPI reporting, and follow-through on decisions for the commercial leadership team. •Identify and lead the build-out of AI powered workflows across Sales, Onboarding, Account Management, and Support, drawing on direct prior experience implementing AI tools, not just evaluating vendors. •Partner closely with Product, Marketing, Finance, and other functions to align on shared goals, and influence outcomes without direct authority over every team involved. Qualifications: •Bachelor's degree required, MBA preferred. Compensation: •Competitive benefits and rewards package •Medical, dental, vision, life & disability insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!