Hiring: VP, Customer Success - Betting & Gaming Company: Genius Sports Location: New York, NY Job Posted Time: 2026-09-10 12:31:20 Employment Type: Hybrid About the job Experience: •12+ years in Customer Success, Account Management, Agency Partnerships, or Commercial Leadership within Ad Tech, MarTech, media, or data-driven advertising. Required Skills: •Genius Sports is transforming how advertisers connect with sports fans through official data, real-time contextual targeting, and premium media solutions. We are seeking a senior executive to lead our Customer Success organization, overseeing both our global agency partnerships and our brand-direct managed service teams. •Strategic Leadership •Define and oversee a unified post-sales strategy that supports the company’s commercial objectives across the betting and gaming vertical. •Develop a holistic customer lifecycle model that enhances onboarding, adoption, performance, and long-term partnership value. •Executive Oversight & Organizational Management •Directly manage senior team leads providing leadership, coaching, and strategic direction. •Establish clear goals, KPIs, and performance frameworks for both teams, ensuring consistency in operational excellence, client satisfaction, and revenue outcomes. •Scale the combined organization globally, identifying structure, talent needs, and resource allocation to support growth across markets. Qualifications: •Comprehensive expertise in programmatic media, sports marketing, data targeting, and cross-channel activation. •Demonstrated success in building and scaling global teams, driving retention, and managing multimillion-dollar portfolios. •Strong executive presence with the ability to influence senior leaders at global holding companies and C-suite brand marketers. •Analytical, data-driven, highly collaborative, and comfortable operating in a fast-paced, high-growth environment. •The salary for this role is based on an annualized range of $180,000 - $220,000 USD. In addition to base salary, this role will be eligible to participate in Genius Sports variable compensation schemes, as well as our US benefits and 401k plans. •We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. •As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. •One team, being brave, driving change •We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius Sports. •Let us know when you apply if you need any assistance during the recruiting process due to a disability. Compensation: •$180,000 - $220,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!