Hiring: VP, Customer Contact Administration - NICE CXone Admin Company: Fay Financial Location: Tampa, FL Job Posted Time: 2026-09-10 11:44:07 Employment Type: Contract / Remote Target Skills & Keywords : Agile, Microsoft Excel, Microsoft PowerPoint, Project Management About the job Experience: •10+ years of progressive experience in contact center technology (CCaaS) and customer experience platforms, including 5+ years in enterprise administration/ engineering leadership •5+ years’ experience managing people and leading teams Required Skills: •This position has responsibility for platform administration and engineering, vendor and contract management, information security, controls, and the roadmap for automation, AI, and analytics. Compensation: •$150,000 - $175,000 / year •Flexible work environment (work from home / hybrid options) •Medical, Dental and Vision Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!