Hiring: VIP Relationship Manager Company: Blockchain.com Location: New York City Metropolitan Area Job Posted Time: 2026-09-10 13:16:59 Target Skills & Keywords : Blockchain, Salesforce, Segment About the job Required Skills: •Own and manage a portfolio of high-net-worth and top-revenue VIP clients. •Serve as the primary point of contact for clients across onboarding, account support, product adoption and portfolio growth. •Deliver a high-touch, concierge-style experience through direct messaging and real-time communication channels (including Telegram). •Actively drive upsell and cross-sell across the VIP product suite, including Trading, OTC, Earn, Lending, referrals and promotional programs. •Identify opportunities to grow client AUM, trading activity and product penetration through consultative discovery and tailored solutions. •Partner with clients to understand their trading behavior, portfolio objectives and risk preferences in order to recommend relevant products and incentives. •Conduct structured discovery conversations to understand client goals, asset allocation, trading patterns and competitive usage. •Segment clients by archetype (e.g. active traders vs long-term holders) to personalize engagement and growth strategies. Qualifications: •Stay current on crypto market structure, trading trends, yield products and competitor offerings in order to engage clients in informed and credible conversations. •Reporting & Performance Management •Provide regular updates on client performance, portfolio expansion, pipeline activity and strategic opportunities. •Proven experience in relationship management, account management, sales, or client advisory roles within financial services, fintech, trading, brokerage or crypto. •Demonstrated success in upselling and cross-selling complex financial or technology products to high-value clients. •Strong commercial mindset with the ability to influence client behavior and drive revenue growth through trusted relationships. •High emotional intelligence (EQ) and outstanding communication skills, with a natural ability to build credibility and rapport with senior and sophisticated clients. •Comfort operating in fast-paced, high-ownership environments with revenue accountability. •Operational familiarity with real-time client communication tools such as Telegram, WhatsApp or similar platforms. •A strong interest in digital assets, crypto markets and emerging financial products. Compensation: •Competitive salary and meaningful equity in an industry-leading company Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!