Hiring: Video Triage Engineer Company: Prime Hiring Solutions Location: Philadelphia, PA Job Posted Time: 2026-09-16 15:46:20 Target Skills & Keywords : AWS, Bash, C, C++, ELK Stack, Git, GitHub, Grafana, Jira, Linux, Python, Root Cause Analysis, S3, SQL, Splunk About the job Required Skills: •This role will focus on end-to-end issue troubleshooting, root cause analysis, production monitoring, data analysis, and developing tools and solutions to improve the reliability and performance of video devices. •Monitor system metrics, alerts, and field data to identify and respond to critical issues. •Troubleshoot end-to-end issues across video devices and software platforms. •Perform detailed Root Cause Analysis (RCA) of field and production issues and implement effective mitigation strategies. •Review source code to identify defects and root causes within software components and platforms. •Diagnose issues in Linux environments and analyze network problems using networking protocols and packet captures. •Develop and enhance operational tools to improve troubleshooting, monitoring, and system performance. •Design and implement DevOps solutions to improve operational efficiency and reliability. Qualifications: •Strong hands-on experience with C/C++ and Python. •Strong experience working with Linux systems. •Strong scripting experience with Python, Bash, or Go. •Strong experience in production/field issue troubleshooting and Root Cause Analysis. •Demonstrated capacity to mentor engineers and make sound technical decisions. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!