Hiring: Video Management System Support Technician Company: InnoSource Location: Pittsburgh, PA Job Posted Time: 2026-09-16 10:40:20 Employment Type: Full-time About the job Experience: •One (1) year of relevant IT / computer experience, preferred but not required Required Skills: •Monitor queue and resolve L0 & L1 security VMS platform Viakoo open tickets. •Escalate L1 tickets to Technical Advisor if additional assistance is required. •Troubleshoot, resolve, server hardware/software issues. •Place service calls for hardware related issues. •Load Viakoo software and apply it to servers as needed. •Manage passwords and IT/IoT vulnerabilities. •Demonstrated capacity to sit / stand for long periods Qualifications: •High school diploma or GED equivalent, required Compensation: •We offer healthcare, a 50% dental reimbursement program, and free $25,000 life insurance policy Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!