Hiring: Vice President Subservicing Client Relations Company: Freedom Mortgage Location: United States Job Posted Time: 2026-09-16 23:25:47 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •Minimum of fifteen (15) years of experience mortgage loan servicing with emphasis in all aspects of mortgage servicing operations including Investor Reporting and Compliance. Required Skills: •This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. •Demonstrated capacity to communicate clearly and professionally with external and internal Lines of Business often relaying agency requirements. Ability to effectively present information in professional documents and instructions to external clients, and Servicing line of Business partners. •Problems and issues faced are highly complex, numerous and undefined, and require rigorous information gathering, analysis and investigation to understand the problem. Problems typically impact many departments or sub-functions. Problems are typically solved through drawing from market knowledge, prior experience and analysis of issues. Qualifications: •To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. •An in-depth understanding of mortgage servicing for all loan types is essential for success. Familiarity with Sagent (Loan Serv) system preferred. •In-depth knowledge of FHA, VA, USDA and GSE mortgage servicing required •Servicing emphasis with Investor Reporting / Accounting preferred. •Attention to detail with a high level of accuracy. •Excellent communication skills. Analytical and Problem-Solving skills. Works well in a team environment. •Demonstrated capacity to meet deadlines in a fast-paced environment. •Demonstrated capacity to manage time well and prioritize tasks. Microsoft Office experience and advanced Excel knowledge. •Demonstrated capacity to effectively present information to all staff levels. •Demonstrated capacity to write reports and correspondence. Ability to read, analyze and interpret documents such as technical journals, financial reports, legal documents, policies and procedures. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!