Hiring: Vice President, Sales & Service Company: Churchill Downs Racetrack Location: Louisville, KY Job Posted Time: 2026-09-12 14:37:28 Target Skills & Keywords : Salesforce, Spring About the job Experience: •10+ years leading premium ticket sales, hospitality sales, or revenue generation within sports, entertainment, hospitality, or major events. Demonstrated success selling high-value premium experiences. •Demonstrated ability to manage large teams, budgets, and strategic initiatives in a fast-paced environment. •DESIRED LEADERSHIP ATTRIBUTES Required Skills: •This executive will develop and execute innovative sales strategies, optimize pricing and inventory, lead a high-performing sales organization, and deliver exceptional customer experiences that increase revenue, retention, and lifetime customer value. •Beyond leading sales execution, the Vice President will play a significant role in shaping Churchill Downs' ticketing strategy by partnering with the SVP of Sales & Strategy across Marketing, Finance, Operations, and Technology to develop long-term commercial strategies that maximize demand and profitability. •Develop and execute a comprehensive commercial sales strategy focused on maximizing premium ticket, hospitality, suite, membership and group sales, with particular emphasis on Kentucky Derby and Kentucky Oaks. •Lead annual Derby sales planning, including inventory strategy, sales campaigns, pricing recommendations, and revenue forecasting •Build multi-year relationships with premium customers, corporate clients, and key stakeholders. •Identify new revenue opportunities through innovative products, experiences, and partnerships. •Oversee revenue growth across all ticketing products including group sales, memberships, PSLs, and special events. •Monitor and manage budgets, forecasts, and contractual agreements to meet financial and operational objectives. Qualifications: •Expertise in CRM platforms (Salesforce preferred) and ticketing systems (Ticketmaster knowledge is a plus). •Bachelor’s degree required; advanced degree preferred. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!