Hiring: Vice President, Operations – Multi-Unit Operation Company: European Wax Center Location: Plano, TX Job Posted Time: 2026-09-10 13:00:09 Employment Type: Remote Target Skills & Keywords : Accessibility About the job Experience: •15+ years of progressive leadership experience in multi-unit retail or service operations, including senior executive-level scope. •Demonstrated experience leading or closely supporting M&A due diligence and integration, ideally within a franchise-to-corporate conversion context. •Demonstrated success in building operational and physical infrastructure (facilities, systems, organizational design) to support rapid multi-unit growth. •Demonstrated success in owning and improving P&L performance at scale. •Demonstrated success in building and leading geographically dispersed teams. Required Skills: •Own full P&L performance across all corporate-owned centers, driving revenue, profitability, and productivity, and make data-driven decisions on labor, expenses, and capital investments to maximize 4-wall EBITDA and long-term ROI as the portfolio scales. •Lead from the front line with the ability and strong desire to spend as much time in the field, side by side with center teams as in the office setting strategy and developing tactics. •In partnership with the COO and CEO set the vision and multi-year operating strategy for corporate centers. Lead execution of the strategy and delivery of outcomes. •Partner closely with Operations Excellence and Field Operations, contributing actively to the design, development, and delivery of initiatives, and ensuring alignment and seamless execution across corporate and franchise locations. •Ensure operating model alignment between Corporate and Franchise Centers, including documentation and regular updates to the EWC Operating Model, operating SOPs, and the Operations Handbook. •Develop cross functional relationships and partnerships to ensure enterprise accessibility and awareness to Corporate Center priorities, experience, performance and best practices. •Regularly engage with Franchisees and their teams to share best practices and champion adoption of corporate strategies and tactics, operational execution and the guest experience. •Execute and adapt repeatable acquisition playbooks covering Day 1 readiness, systems/brand conversion, staff integration, and post-close stabilization, so each new center can be onboarded quickly and consistently as deal volume increases. Qualifications: •Bachelor's degree in Business or related field required; MBA preferred. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Health & Wellness: Medical, Dental, Vision, HDHP with HSA, employer-paid Life Insurance, Disability, Mental Health & EAP benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!