Vice President - Infrastructure & Operational Support Services
Wounded Warrior Project - Jacksonville, FL
Hiring: Vice President - Infrastructure & Operational Support Services Company: Wounded Warrior Project Location: Jacksonville, FL Job Posted Time: 2026-09-10 12:15:55 Employment Type: Hybrid Target Skills & Keywords : Accessibility, Spark About the job Experience: •Twelve years of progressively responsible experience leading complex, enterprise-wide operations, real estate, facilities, procurement, travel, safety, or shared services. •Ten years of experience overseeing a broad, multi-location portfolio of infrastructure and support services. •Eight years of senior leadership experience. Required Skills: •Provide strategic leadership and direction for long-range property planning and WWP's strategic property acquisition vision, including capital initiatives aligned with organizational priorities. •Provide executive leadership for mission support resources and services, partnering with Program senior leadership and other stakeholders to align these services with program needs and enable safe, high-quality, accessible, efficient, scalable, and impactful program delivery and workplace operations. •Establish and lead an enterprise strategy for facilities, workplace services, travel, procurement, safety, and other mission support services. Determine the appropriate mix of internal capabilities, external partnerships, sourcing, and outsourced services to support scalability, cost optimization service excellence, and responsible stewardship. •Lead the enterprise real estate strategy, including acquisitions, dispositions, leasing, workplace planning, and management of programmatic and administrative properties. •Provide executive oversight of facilities operations, construction, maintenance, space management, safety, security, emergency preparedness, and service delivery across all locations. •Shape the travel and event support strategy to ensure consistent, high-quality experiences across WWP activities. •Champion enterprise procurement and sourcing practices that strengthen supplier performance, manage risk, and maximize organizational value. •Build, mentor, and inspire a high-performing leadership team focused on collaboration, accountability, innovation, service excellence, and mission impact. Qualifications: •Strong analytical, negotiation, and stakeholder engagement skills, with demonstrated ability to lead change and navigate complex operational environments. •Exceptional communication, presentation, and facilitation skills, with the ability to translate complex operational, financial, and risk considerations into clear recommendations for executive and stakeholder audiences. •Demonstrated ability to influence senior leaders, collaborate across functions, and drive enterprise-wide initiatives through shared priorities and mutually beneficial outcomes. •Knowledge of enterprise real estate, facilities, procurement, travel, safety, and shared service delivery models. •Strong financial and commercial acumen, including the ability to evaluate capital investments, operating budgets, contracts, supplier relationships, and service delivery models; assess risk and total cost; and recommend options that maximize organizational value. •Demonstrated capacity to establish governance frameworks, performance measures, and service standards that align mission support functions with organizational strategy and priorities. •Commitment to safety, service excellence, and the responsible use of donor resources. •Exceptional strategic judgment and problem-solving skills, with the ability to establish enterprise priorities, navigate ambiguity, balance competing needs, and make sound decisions in complex operating environments. •Proven ability to lead organizational change, implement scalable operating models, and drive continuous improvement across complex, cross-functional service environments. •Unequivocal commitment to the highest standards of personal and business ethics and conduct. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Full medical, dental, and vision coverage for both teammates AND family members Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!