Vice President, Enterprise Account Management
Keeper Security, Inc. - Chicago, IL
Hiring: Vice President, Enterprise Account Management Company: Keeper Security, Inc. Location: Chicago, IL Job Posted Time: 2026-09-10 11:56:07 Employment Type: Contract / Remote Target Skills & Keywords : FedRAMP, SaaS, Salesforce About the job Experience: •7+ years of progressive experience in enterprise SaaS sales, account management, customer expansion, or revenue leadership, with a proven track record of exceeding revenue retention and expansion targets Required Skills: •Keeper Security is hiring a Vice President of Enterprise Account Management to drive revenue retention, customer expansion, and long-term account growth within Keeper’s enterprise customer base. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates in national locations. •Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for leading Keeper’s enterprise account management strategy. •This leader will be responsible for strengthening Keeper’s existing customer revenue engine, improving forecast accuracy, scaling account management best practices, and ensuring Keeper continues to expand its footprint within strategic enterprise accounts. •Develop and execute a comprehensive enterprise account management strategy to drive revenue retention, expansion, renewals, upsell, and cross-sell across Keeper’s enterprise customer base •Build, lead, and scale a high-performing enterprise account management organization, driving continuous improvement, employee engagement, individual and team success •Lead, train, and inspire account management leaders and representatives in strategic, high-value renewal, expansion, and customer growth processes •Establish and maintain scalable account management processes, operating rhythms, forecasting standards, and best practices to ensure consistency, efficiency, and accountability across the team •Drive predictable revenue retention through a highly efficient, scalable customer renewal engine Qualifications: •Proven ability to develop and execute strategic account management plans and implement enterprise renewal, expansion, and customer growth best practices at scale •People management experience and a passion for attracting, developing, coaching, and retaining high-performing account management talent •Demonstrated success leading teams responsible for enterprise renewals, upsell, cross-sell, account growth, and customer retention •Strong knowledge of SaaS account management processes, renewal motions, expansion strategies, CRM systems, and forecasting best practices; Salesforce experience preferred •Demonstrated capacity to construct, present, and execute enterprise account strategies that improve retention, product adoption, customer health, and revenue growth •Effective at driving complex multi-stakeholder customer processes, executive relationships, and cross-functional programs •Demonstrated capacity to build cross-functional relationships, influence stakeholders, and collaborate at all organizational levels •Outstanding verbal and written communication skills for a global audience •Strong business acumen, analytical skills, and attention to detail •Demonstrated capacity to thrive in a fast-paced, rapidly growing environment with tight deadlines and evolving priorities Compensation: •Medical, Dental & Vision (inclusive of domestic partnerships) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!