Hiring: Vice President, Client Operations Company: BNY Location: Houston, TX Job Posted Time: 2026-09-16 11:36:32 Target Skills & Keywords : Swift About the job Experience: •7-12 years of experience. •12 years of experience. Required Skills: •Position based in Houston, Texas •Handling client relationships and managing client’s accounts, and service requests, providing clear, professional communication and proactive issue follow-up for internal stakeholders and external clients •Monitor, investigate, and resolve exceptions, breaks, and inquiries across cash, securities, and commercial paper workflows; escalate issues appropriately •Partner cross-functionally with cross-functional teams (Operations, Client Service, Risk/Compliance, Technology) to resolve complex issues and implement remediation plans •Support new client onboarding, account setup, and validation of settlement instructions where applicable •Prepare and maintain procedural documentation, metrics, and reporting; contribute to continuous improvement initiatives •Ensure adherence to operational risk, compliance, and control frameworks; follow established SOPs while identifying opportunities for process improvement •Typically, 7-12 years of experience. Qualifications: •Bachelor’s degree in business, Finance, or a related field. •Advanced degree or professional certification preferred. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!