Hiring: VA - Site Administrator Technician I Company: ShawnTech Communications, Inc Location: Waverly, VA Job Posted Time: 2026-09-15 11:20:33 Employment Type: Contract About the job Experience: •2+ years of experience in telecommunications – including installation, repair, and troubleshooting of various inmate communication systems (inmate telephones, video visitation systems, TTY or VRS Units, and Wi-Fi/Access Points) •2 years of experience with computer / network installation and repair. Required Skills: •Troubleshooting, correcting, and servicing issues with inmate technology systems. •Maintain, repair, and operate the onsite telecommunications hardware, networking hardware/software, access points, various electronic equipment, and wiring at all assigned correctional facilities. •Addressing basic telephone repair and maintenance needs of the facility •Meeting all service requirements as set forth by the customer contract. •Building and maintaining working relationships with the facility personnel and customer contacts. Interfacing with all correctional personnel, various vendors, and contractors to resolve all onsite technical problems. •Monitoring time and controlling service-related expenses •Delivering services in a timely and effective manner ensures optimal system performance resulting in highly satisfied customers. •Provide onsite instruction and training for site personnel, as necessary. Qualifications: •Strong organizational, interpersonal, presentation and communication skills •High School Diploma or GED. Some college courses preferred. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!