UX & Predictive Experience Lead Researcher
Safelite - Ohio, United States
Hiring: UX & Predictive Experience Lead Researcher Company: Safelite Location: Ohio, United States Job Posted Time: 2026-09-03 10:41:53 Employment Type: Remote Target Skills & Keywords : Amplitude, Python, SQL, Workday About the job Experience: •7-9 years across UX research, behavioral science, data science, experimentation, or related disciplines, with significant experience shaping digital product decisions. •9 years across UX research, behavioral science, data science, experimentation, or related disciplines, with significant experience shaping digital product decisions. •8+ years across UX research, behavioral science, data science, experimentation, or related disciplines, with significant experience shaping digital product decisions. Required Skills: •Build a learning system that helps teams reduce uncertainty earlier in the product development cycle. •Use behavioral data, predictive methods, simulation, AI, experimentation, and research together, choosing the method based on the decision we need to make. •Create ways to explore multiple hypotheses and experience directions before committing significant time and investment. •Help teams distinguish between what we know, what the evidence suggests, and what still needs to be learned •Build predictive experience capability •Develop models and simulations that use first-party behavioral data to anticipate customer response to potential experience changes. •Create synthetic customer models that allow teams to explore scenarios, challenge assumptions, and identify promising directions earlier. •Use predictive signals to inform prioritization and identify where additional discovery or experimentation will create the most value. Qualifications: •Demonstrated experience building predictive, behavioral, simulation, or decision-support methods using first-party data. •Strong applied statistics and experimentation foundation, including causal inference, experimental design, and working explicitly with uncertainty. •Working fluency in Python or R and SQL. •Hands-on qualitative research experience and the ability to connect behavioral evidence with customer motivation and context. •Demonstrated fluency using AI across research, modeling, simulation, analysis, and prototyping. •Demonstrated capacity to make sophisticated methods and evidence understandable and actionable for senior product and business leaders. •Competitive weekly pay and bonus opportunities. •Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. •Up to $5,250 in tuition reimbursement per year. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive weekly pay and bonus opportunities Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!