Hiring: Utilities ERCS Principal Director Company: Accenture Location: St. Petersburg, FL Job Posted Time: 2026-09-03 10:18:15 Target Skills & Keywords : Agile About the job Experience: •12 years of experience in the utilities sector, with deep expertise in Utilities Retail, Customer Operations, and Meter-to-Cash transformation. •At least 12 years of experience in the utilities sector, with deep expertise in Utilities Retail, Customer Operations, and Meter-to-Cash transformation. Required Skills: •Lead large-scale, end-to-end transformation programs across Energy Retail and Customer Operations, shaping strategy through execution with a focus on digital transformation, customer experience, and operational performance improvement across the meter-to-cash value chain. •Serve as a trusted advisor to C-suite and senior utility executives, influencing strategic direction, shaping enterprise priorities, and aligning transformation initiatives to business outcomes including growth, cost optimization, and customer satisfaction. •Define and drive market-leading offerings in Energy Retail and Customer Transformation, bringing innovative perspectives on topics such as customer experience, affordability, digital channels, and data/AI-enabled operations. •Originate and lead complex sales pursuits, including shaping deal strategy, developing compelling value propositions, and closing high-impact opportunities that contribute meaningfully to practice growth. •Oversee multi-disciplinary delivery teams, ensuring high-quality outcomes while driving accountability across scope, timeline, and financial performance, and embedding best practices across engagements. •Act as a thought leader in the Utilities industry, contributing to external eminence, client workshops, and intellectual property development aligned to emerging trends, regulatory dynamics, and technology innovation. •Build and scale high-performing teams, mentoring senior talent, fostering a strong leadership culture, and developing the next generation of practitioners within the Utilities practice. •Collaborate across Accenture’s ecosystem (Strategy, Industry X, Technology, Song) to bring integrated, cross-functional solutions to clients and maximize impact. Compensation: •$163,000 - $434,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!