Hiring: User Support Technician I Company: Central Park Conservancy Location: New York, NY Job Posted Time: 2026-09-12 12:37:08 Employment Type: Full-time / On-site Target Skills & Keywords : Android, Azure, PowerShell, iOS About the job Experience: •1 to 3 years of experience in a similar role •3 years of experience in a similar role Required Skills: •Troubleshoot and solve computer (hardware/software) related problems by triaging and diagnosing technology related issues to determine solution methodology •Spearhead solutions that require level 1 and level 2 support and escalate more complex issues to appropriate technology team members where necessary. •Participate in technology projects including systems implementations, upgrades, and migrations in roles including hands on deployment, process creation and testing, documentation, and policy development. •Prioritize emergency support needs against short term support tasks and project work. •Setup and installation of new hardware and software at multiple sites. •Perform basic Azure User, Intune, and Defender administration •Assist Network Administrators in set-up of computers on Wide Area Network. •Assist at park-based locations as needed by Director of IT. Qualifications: •Bachelor’s degree or equivalent combination of education and experience Compensation: •$56,000 - $72,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!