Hiring: User Experience Researcher II Company: WHOOP Location: Boston, MA Job Posted Time: 2026-09-10 11:48:42 Target Skills & Keywords : Machine Learning, Product Development Lifecycle, User Experience About the job Experience: •2+ years of experience conducting user research in product, technology, healthcare, or other customer-focused environments. Required Skills: •Execute end-to-end user research projects across the product development lifecycle, from study planning and participant engagement through analysis, synthesis, and reporting. •Select and apply appropriate qualitative and quantitative research methods to answer product and business questions, including interviews, usability studies, surveys, diary studies, concept evaluations, and field research. •Partner with Product, Design, Machine Learning Research, Hardware, and other cross-functional stakeholders to align on research objectives and support evidence-based decision-making. •Synthesize research findings into clear insights and actionable recommendations that inform product development and member experience improvements. •Lead sequential research projects while maintaining high-quality execution, clear communication, and stakeholder alignment. •Explore and evaluate emerging research methods, tools, and AI-enabled workflows, helping expand the team’s methodological toolkit and improve research effectiveness while maintaining research rigor. Qualifications: •Bachelor’s degree or equivalent professional experience in User Experience Research, Human-Computer Interaction, Psychology, Cognitive Science, Anthropology, Sociology, or a related field. •Strong communication, and organizational skills, with the ability to translate research findings into actionable insights for diverse audiences. •Demonstrated capacity to manage multiple priorities and deliver high-quality work in a fast-paced and evolving environment. Demonstrated ability to build productive relationships and collaborate effectively with cross-functional stakeholders. •Passion for health, human performance, behavior change, and WHOOP’s mission to unlock human performance and healthspan. •Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. •This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. •Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!