Hiring: (USA) Senior Director, Operations (Trust & Safety Operations) Company: Walmart Connect Location: Hoboken, NJ Job Posted Time: 2026-09-10 11:48:01 Employment Type: On-site Target Skills & Keywords : GDPR, Project Management, Quality Assurance, Risk Management About the job Experience: •12+ years of experience in Trust & Safety, ad policy, compliance, or risk management within ad tech, digital media, or platform environments. •5+ years of people leadership experience, including managing managers and multi‑disciplinary operational teams. •6 years’ experience in operations, project management, or related area OR 8 years’ experience in operations, project management, or related area. •4 years’ supervisory experience. Required Skills: •The Senior Director, Trust and Safety Operations is a senior leader within Walmart Connect, responsible for safeguarding advertising business and platform integrity, advertiser trust, and brand safety across Walmart’s retail media ecosystem within the Walmart Connect Revenue Operations team. •Lead Trust & Safety Operations for Walmart Connect, providing senior‑level operational and people leadership for teams responsible for ad policy enforcement, testing support, audit support, controls implementation, remediation, and other first‑line‑of‑defense activities that protect platform integrity and advertiser trust. Qualifications: •Bachelor’s degree in Law, Business, Public Policy, or a related field; advanced degree preferred. •Strong working knowledge of advertising regulations, data privacy laws (e.g., GDPR, CCPA), and industry Trust & Safety standards. •Demonstrated experience operationalizing ad policy or compliance programs at scale in partnership with Legal and Compliance teams. •Demonstrated experience working as a first line of defense and partnering with a second line Compliance function. •Senior Trust & Safety operational and people leadership across ad policy development/enforcement, audit compliance (MRC/SOX), data governance, and risk evaluation. •Deep digital advertising experience across full-funnel ad products, ad tech, and policy enforcement at scale. •Strong first-line partnership with Compliance and Legal on risk identification, issue management, audit readiness, and control effectiveness. •Sound judgment as a senior escalation point for complex, high-risk issues balancing integrity, trust, and business needs. •Expertise translating regulatory requirements into clear, executable policies and workflows. •Proven ability to design teams and operate control frameworks (documentation, testing, monitoring, remediation, third-party risk). Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!