Hiring: Unarmed Public Safety Officer - Behavioral Health Charlotte FT Nights Company: Atrium Health Location: Charlotte, NC Job Posted Time: 2026-09-15 11:00:30 Employment Type: Full-time Target Skills & Keywords : Aurora, Workday About the job Experience: •1 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property. Required Skills: •Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training. •Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair. •Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents. •Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon (CEW), handcuffing.) •Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats. •Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury. •Investigates incidents that occur on Advocate Health property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation. •Performs liaison rounding duties to cultivate close partnerships with all departments and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site. Qualifications: •Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally. •Must be able to push/pull with 35 lbs. of force. •Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes. •May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary. •Operates all equipment necessary to perform the job. •Frequent exposure to aggressive behavior and emotionally charged situations. •Must be able to handle personal stress and possible violence. •Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist clinical teammates with lifting patients of all sizes. •Crime through environmental design awareness. •Demonstrated capacity to present material and facilitate meetings. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!