Hiring: Transportation Admin - Dispatch Operations Company: ACV Auctions Location: Buffalo, NY Job Posted Time: 2026-09-10 15:13:16 Target Skills & Keywords : Microsoft Office, Salesforce About the job Required Skills: •Actively and consistently support all efforts to simplify and enhance the customer experience. •Triage customer and carrier inquiries; process transactions and communications to provide timely resolutions. Refer inquiries or tasks to appropriate Teammate(s). •Process transactions to support operations and dispatching. Transactions may include assigning dispatch jobs, expediting operations surrounding transport orders, or assessing the needs of customers and carriers to ensure seamless orders; relegate and escalate transactions to appropriate Teammate(s). •Build relationships with carriers, customers, and internal departments and Teammates. •Resolve basic issues utilizing processes, procedures, and developing problem solving skills. •Ensure accurate and proper entry and maintenance of records in Salesforce, load boards, and other related systems or platforms. •Interface directly with team to maintain status of dispatched jobs. Connect with sellers, buyers, and carriers to provide continuous communication. •Ensure transactions and records are accurate, up-to-date, and compliant. Qualifications: •High School Diploma or GED Compensation: •We are disruptors of the industry and we want you to join us on our journey Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!