Hiring: Transaction Management Supervisor Company: LoanCare Location: United States Job Posted Time: 2026-09-16 20:17:28 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Project Management About the job Experience: •5+ years of experience in mortgage servicing and/or loan transfer or an equivalent combination of education and experience •2+ years of supervisory experience •30 years of experience in the mortgage and financial services industry. Required Skills: •Supervise, coach, mentor and develop team responsible for the project management of inbound and outbound servicing transfers, ensuring procedures are followed, standards are met, and operational issues are addressed effectively and efficiently •Complete and deliver performance reviews •Manage transfer pipeline and assign work (transfers) to team members •Measure and report on employee performance and work output •Oversee transfers ensuring team is delivering work product timely, effectively, and efficiently •Develop and maintain reporting on transfer status and issues for management •Ensure that department meets/exceeds established metrics and SLA standards •Participate / lead meetings with clients, transferors and internal parties as needed Qualifications: •High School Diploma or equivalent required •2+ project management experience •Advanced proficiency in Microsoft Office applications (e.g., Excel, Access, and Word) required •Excellent verbal and written communications skills •Excellent client relations and presentation skills •Excellent problem-solving skills and ability to handle client escalations in a professional manner •Excellent organizational skills and detailed oriented •Demonstrated capacity to coach/train and mentor department staff successfully •Demonstrated capacity to communicate professionally/effectively in writing, in person, and virtually with all levels within the organization and external clients/third parties •Demonstrated capacity to work collaboratively with peers, company managers, and customers to attain common goals Compensation: •$58,700 - $98,600 / year •Flexible work environment (work from home / hybrid options) •Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!