Hiring: Training Manager Company: Alstom Location: Phoenix, AZ Job Posted Time: 2026-09-10 14:00:41 Employment Type: Contract Target Skills & Keywords : Phoenix, Project Management, Quality Assurance, Regulatory Compliance, Root Cause Analysis About the job Experience: •Minimum of five (5) years of direct, relevant experience in a passenger railroad, rail transit, or public transit operating environment. •Possess by qualification, through work experience, experience managing staff and coordinating complex operations, a strong knowledge of passenger service delivery, FTA/ADOT regulations, and APTA standards. Minimum of two (2) years of experience conducting regulatory training within the rail industry. •Proven experience leading, overseeing and driving a formal quality assurance program. This includes delivery of the program, monitoring compliance through formal processes and tool, collaboration with site departments to ensure compliance. Required Skills: •Responsible for the development, implementation, administration, and continuous improvement of all regulatory and custom training and quality programs supporting light rail operations service delivery. •The position collaborates with operations leadership, safety personnel, regulatory agencies, corporate quality, and other stakeholders to ensure compliance to and maintain effective training and quality programs that support safe, reliable, high-quality, customer-focused transit operations. •Develop, implement, evaluate, and continuously improve regulatory and operational training programs for light rail and streetcar operations personnel. •Design and maintain training curricula, lesson plans, instructional materials, qualification standards, examinations, and competency assessments. •Ensure all training programs comply with applicable Federal Transit Administration (FTA), Arizona Department of Transportation (ADOT), OSHA, and other regulatory requirements. •Coordinate the development and utilization of multimedia, technology-based, and computer-assisted learning methods as appropriate to enhance training effectiveness. •Evaluate training outcomes, training test scores, post training observations and recommend improvements based on operational needs, regulatory changes, employee performance, and industry best practices. •Quality Management and Oversight Qualifications: •Strong knowledge of passenger service delivery principles and practices. •Extensive knowledge of Federal Transit Administration (FTA), Arizona Department of Transportation (ADOT), and other applicable regulatory requirements. •Solid functional working knowledge of American Public Transportation Association (APTA) standards and industry best practices. •Demonstrated ability to develop and implement quality and training programs, curriculum, lesson plans, testing methodologies, and qualification standards. •Knowledge of adult learning principles, instructional design, training evaluation methods, and competency-based learning models. •Possesses and maintains National Incident Management System (NIMS) training and certification. •Additional instructor, transit operations, safety, emergency management, or training certifications are preferred. •Bachelor's degree in Education, Transportation, Business Administration, Organizational Development, Safety Management, or a related field. •Knowledge of and experience managing an ISO registered quality program. •Professional instructional or training certifications and rail industry trainer qualifications. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!