Hiring: Training Delivery Manager (Fleet Maintenance & Validation TTT) Company: Waymo Location: Tempe, AZ Job Posted Time: 2026-09-11 17:59:47 Employment Type: Full-time (Hybrid) Target Skills & Keywords: Training Delivery, Fleet Maintenance, Train the Trainer (TTT), Automotive Service, Curriculum Design, Learning Management System (LMS), Vendor Management, Safety Compliance, Standard Operating Procedures (SOPs), Service Quality Audits, High Voltage Diagnostics, CAN Network Diagnostics, OEM Diagnostic Software Experience: - 7+ years professional automotive service instructional or educational experience - Built, managed and/or maintained standard operating procedures - Proven experience managing vendor relationships and external training teams to deliver scalable programs - Leveraged a Learning Management System to organize, deploy, and track training - Preferred: 10+ years experience in the automotive service field Required Skills: - Design multi-modality technician and workshop management curriculum; assist in asset creation with the training team - Implement "train the trainer" programs and hands-on skills assessments in classroom and workshop settings - Drive cross-functional collaboration with business stakeholders and vendor partners to achieve learning proficiency, safety, and compliance outcomes - Perform site audits with the Service Quality team to ensure training proficiency retention and identify operational improvements - Define, operationalize, and maintain quality standards for operational consistency and reliability - Monitor and drive accountability of external training partners' learning proficiencies and operational readiness - Excellent verbal and written communication skills for explaining complex topics - Ability to present information confidently and effectively to groups - Commitment to upholding the highest standards for safety and quality Qualifications: - Experience in automotive service instruction or education - Strong background in SOP development and maintenance - Vendor relationship management and external training team oversight - LMS proficiency for training organization, deployment, and tracking - Preferred: Data analytics and reporting in Excel, GSheets, or SQL - Preferred: Experience building or deploying training assets or special tools to improve repair methods or training competency - Preferred: Proficiency with automotive OEM diagnostic software and repair methods (e.g., high voltage diagnostic/repair, CAN network diagnostics/repair, 12v harness diagnostics/repair, software) Compensation: Not specified in the provided job text. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!