TikTok Shop - Site Operations Manager
TikTok - Houston, TX
Hiring: TikTok Shop - Site Operations Manager Company: TikTok Location: Houston, TX Job Posted Time: 2026-09-02 17:57:24 Employment Type: Full-time Target Skills & Keywords: E-commerce Fulfillment, Supply Chain & Logistics, Third-Party Logistics (3PL) Management, Inbound/Outbound Operations, Continuous Improvement, Lean Six Sigma, Kaizen, Capacity Planning, Cost Management, KPI Ownership, SOP Development, Project Management Experience: - 5+ years of experience managing third-party logistics providers/vendors - Proven track record in operations management, including problem solving, capacity planning, and cost management - Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs - Mid-Senior level role Required Skills: - End-to-end e-commerce fulfillment operations (inbounding goods, pick, pack, and outbound) - Ownership of operational KPIs and cost targets across safety, productivity, quality, and financial goals - Strategic and long-term planning, including peak season planning - Driving continuous improvement to optimize operations and productivity - Leading strategic projects with network-wide impact - Leveraging cross-functional teams and third-party service providers - Establishing objectives and metrics for node operations - Setting clear goals, measuring performance, and providing feedback to team members - Strong project management and continuous improvement skills Qualifications: - Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience - Preferred: Continuous improvement, Lean Six Sigma, Kaizen experience - Preferred: Experience writing training documents and standard operating procedures Compensation: Not specified Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!