Hiring: TikTok Shop - Site Operations Manager Company: TikTok Location: Fontana, CA Job Posted Time: 2026-09-02 17:57:26 Employment Type: Full-time Target Skills & Keywords: E-commerce Fulfillment, Supply Chain & Logistics, Third-Party Logistics (3PL) Management, Inbound/Outbound Operations, Pick/Pack Operations, Continuous Improvement, Lean Six Sigma, Kaizen, Capacity Planning, Cost Management, KPI Management, Project Management, SOP Development, Peak Season Planning Experience: - 5+ years of experience managing third-party logistics providers/vendors - Proven track record of success in operations management, including problem solving, capacity planning, and cost management - Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs Required Skills: - End-to-end e-commerce fulfillment operations management (inbounding goods, pick, pack, and outbound) - Ownership of operational KPIs and cost targets, including safety, productivity, quality, and financial goals - Strategic and long-term planning, including peak season planning - Driving continuous improvement to optimize operations and improve productivity - Championing strategic projects with network-wide impact - Leveraging cross-functional teams and third-party service providers to run world-class fulfillment operations - Establishing objectives and metrics for node operations in safety, quality, productivity, and customer experience - Setting clear goals and expectations for team members, measuring performance, and providing feedback - Strong project management and continuous improvement skills Qualifications: - Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience - Continuous improvement, Lean Six Sigma, Kaizen experience (preferred) - Experience writing training documents and standard operating procedures (preferred) Compensation: Not specified Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!