TikTok Shop - Seller Content LIVE Account Manager
TikTok - New York, United States
Hiring: TikTok Shop - Seller Content LIVE Account Manager Company: TikTok Location: New York, United States Job Posted Time: 2026-09-10 13:25:01 Target Skills & Keywords : Content Strategy About the job Experience: •5+ years experience in eCommerce, social media platforms, digital content mixed experience on social media platform side, brand side, or e-commerce side. Required Skills: •TikTok Shop Live serves as a central hub where users can easily discover promotions (campaigns & flash sales), a wider product assortment from across our TikTok Shop merchants recommended through shoppable content (in-feed video, product showcase, and LIVEs), as well as manage their orders all natively within one tab. •Design and execute Seller Live strategies to drive sustained GMV growth for TikTok Shop sellers, aligned with overall platform commerce objectives. •Analyze live-streaming performance metrics and deliver data-driven, actionable insights to optimize content strategy and improve conversion efficiency. •Serve as the primary point of contact for assigned sellers, managing end-to-end live planning, day-to-day communication, execution, and ongoing performance coaching to elevate live outcomes. •Identify and unlock growth opportunities within the existing seller portfolio by expanding live commerce adoption, increasing participation in priority live initiatives, and driving incremental GMV through strategic upsell and optimization. •Stay up to date on live trends, algorithm updates, and best practices, and collaborate closely with cluster operations, campaign, product, and other XFN teams to align seller live promotions with broader initiatives, ensuring consistency, scalability, and long-term category live growth. Qualifications: •Bachelor’s Degree or equivalent practical experience and 5+ years experience in eCommerce, social media platforms, digital content mixed experience on social media platform side, brand side, or e-commerce side. •Proven track record in business development and sales within the live-streaming, e-commerce, media, or digital marketing industry. •In-depth knowledge of the intricacies of 1 to 1; and 1 to few relationship building between tech platforms and sellers. •Demonstrated capacity to work independently and time manage multiple initiatives, curious, self-motivated, bias-for-action. •In-depth knowledge of e-commerce live-streaming platforms, technologies, and industry trends. •Excellent communication and negotiation skills. Self-motivated, results-driven, and able to work independently. Strong analytical and problem-solving skills. Attention to detail, affinity with numbers, logical and strong in problem solving. •Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred. •TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!