Hiring: TikTok Shop - Creator Growth Operation Manager Company: TikTok Location: Los Angeles, CA Job Posted Time: 2026-09-11 17:57:25 Employment Type: Full-time Target Skills & Keywords: Creator Growth Operations, E-Commerce Operations, Creator Acquisition & Retention, Growth Funnels, Lifecycle Operations, Cohort Analysis, Segmentation, Affiliate Commerce, Social Commerce, Short-Form Video, Livestream E-Commerce, Cross-Functional Collaboration, SQL, BI Tools, Experiment Design Experience: - 5+ years of experience in growth operations, creator operations, user growth, platform operations, e-Commerce operations, or a related field - Hands-on experience managing demand-side or supply-side growth funnels with independent ownership of activation, conversion, retention, re-engagement, or lifecycle operations programs - Experience in creator ecosystems, social commerce, affiliate commerce, short-form video, livestream e-commerce, or content platforms (preferred) - Experience operating in the U.S. market with familiarity with U.S. creator behavior, content trends, and e-Commerce categories (preferred) Required Skills: - Own growth strategies and operational programs for U.S. L0–L1 e-Commerce creators, covering acquisition, activation, first content publication, first order, sustained sales, retention, and tier progression - Segment creators by lifecycle stage, content capabilities, commercial performance, growth potential, willingness to operate, and account health; develop differentiated operational strategies for priority cohorts - Build and manage the creator growth funnel, identify high-impact conversion and retention drop-off points, and define clear success metrics for each stage - Partner with product and algorithm teams to improve creator–product matching, creator–content-format matching, onboarding, performance feedback, and automated growth interventions - Strong analytical skills with the ability to translate business problems into measurable funnels, cohorts, segmentation rules, and testable hypotheses - Use data to diagnose business bottlenecks, set priorities, evaluate incremental impact, and support operational decisions - Strong project management and cross-functional collaboration skills across product, data, marketing, merchant, and regional teams - Ability to operate in a fast-changing environment with incomplete problem definitions, complex dependencies, and high performance expectations - Proficiency in SQL, BI tools, experiment design, cohort analysis, retention analysis, or basic causal inference methods (preferred) - Experience designing incentive programs while managing risks related to content substitution, low-quality supply, fraud, and reward gaming (preferred) - Ability to balance short-term commercial goals with long-term creator retention, content quality, and ecosystem health (preferred) - Experience turning small-scale operational pilots into productized or automated mechanisms (preferred) Qualifications: - Bachelor's degree in Business, Economics, Marketing, Data Science, or a related field - Self-starter with the ability to creatively connect brands, creators, content, and commerce - Thrives in ambiguity and disruption - Passionate about supporting merchants via creator engagement and content strategy Compensation: - Base salary range: $115,520 - $198,360 annually - Compensation may vary based on qualifications, skills, competencies, experience, and location - May be eligible for additional discretionary bonuses/incentives and restricted stock units - Day one access to medical, dental, and vision insurance, 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, and wellbeing benefits - 10 paid holidays per year, 10 paid sick days per year, and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!