Hiring: Tier II Deskside Support Technician Company: Executive 1 Holding Company, LLC Location: Silver Spring, MD Job Posted Time: 2026-09-16 11:36:43 Employment Type: Remote Target Skills & Keywords : Android, Microsoft Office, ServiceNow, Spring About the job Experience: •Medical, Dental and Vision Coverage Required Skills: •Deskside technicians provide support and incident resolution for off-site computers through remote desktop connection and/or travel to off-site locations as needed and authorized. Qualifications: •Must be able to obtain Public Trust clearance •1 year of Tier 1 or Tier 2 experience PLUS completion of two years of college level or vocational coursework in computer science or a closely related field •Possess excellent customer service skills •Detail oriented and possess excellent organizational skills •Excellent writing and communication skills •Excellent IT support problem solving skills and have a broad understanding of relationships between hardware and software applications as necessary. •Proven knowledge of basic PC troubleshooting of Windows 7, Windows 10, Microsoft Office applications, iPhone and Android devices and local and/or network printers •Demonstrated capacity to follow through on multiple issues in a fast-paced environment with dynamic priorities Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!