Hiring: Tier 2 IT Engineer - On-Site Company: Lyra Technology Group Location: Cincinnati, OH Job Posted Time: 2026-09-16 15:44:54 Employment Type: Remote Target Skills & Keywords : Linux About the job Experience: •2+ years of experience in IT engineering and/or customer facing Required Skills: •Diagnose and troubleshoot technical issues •Maintain computer systems •Provide remote and onsite support •Maintain documentation of processes, issues, and solutions Qualifications: •Knowledge of Windows and Linux operating systems •Operational familiarity with networking concepts and tools •Excellent problem-solving and communication skills •Resolve technical issues in both a remote and on-site environment •Interact with members of client headquarters, including high level executives •Provide the best possible solution to clients •Maintaining clear communication with clients •Keeping assigned tickets organized and updated •Periodic assignment of afterhours on-call support Compensation: •Health, Dental, Vision & other additional benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!