Hiring: Tenant Experience Coordinator Company: CP Group Location: Miami, FL Job Posted Time: 2026-09-10 12:08:55 Target Skills & Keywords : Microsoft PowerPoint About the job Experience: •3-5 years of professional experience in a customer-facing role. •5 years of professional experience in a customer-facing role. Required Skills: •Serve as liaison between Property Management team and the tenants. •Take a leadership role in communicating to/from tenants, vendors, the management team, community representatives, etc. •Obtain customized tenant information for points of contact for birthdays, tenant anniversaries, etc.; manage tenant appreciation gifts and recognition. •Distribute Welcome Packages for new tenants, to include a pre-determined welcome gift and tenant handbook. •Distribute frequent tenant correspondence on the upcoming week’s events and activities. •Liaison with community businesses to develop discount programs with exclusive offerings for tenants. •Distribute flyers to tenants regarding upcoming activities and events. •Greet tenants upon arrival daily from 8am - 9am as they enter the building Qualifications: •Minimum of 3-5 years of professional experience in a customer-facing role. •Real estate background, with experience in commercial property environments. •Hospitality experience strongly preferred, with a demonstrated commitment to high-touch service and relationship management. •Prior experience as a Leasing Administrator and/or Sales Associate. •Proficient in Social Media, Mailchimp, Canva and PowerPoint. •Social Media Experience: Facebook and Instagram business accounts. •Demonstrated capacity to work independently, taking ownership over projects. •Encompasses impeccable time management and prioritization skills. •Skilled communicator with great interpersonal skills and the ability to build and manage relationships. •Excellent writing and grammar skills. Compensation: •Competitive benefits and rewards package •Company-subsidized medical, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!